Privacy Policy

Last Updated: 02/08/2026

Introduction

This Privacy Policy describes how TimeTie ("we," "our," or "us") collects, uses, and protects your information when you use our mobile application (the "App"). By using our App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Crash Data

We use Sentry, a third-party service, to automatically collect crash reports to help us improve the App's stability. This data may include:

  • Device information (model, operating system version, screen size)
  • App version and build information
  • Stack traces and error messages when the App crashes
  • IP address (automatically anonymized by Sentry)
  • Timestamp of when errors occur

Device Information

We may collect certain information about your device, including:

  • Device type and model
  • Operating system version
  • Unique device identifiers
  • Mobile network information

How We Use Your Information

We use the collected information for the following purposes:

  • App Improvement: Crash data helps us identify and fix bugs, improve performance, and enhance user experience
  • Technical Support: To diagnose and resolve technical issues
  • Security: To detect and prevent security incidents

Data Sharing and Third Parties

Sentry

Crash data is processed by Sentry (Functional Software, Inc.). Sentry's privacy policy can be found at: https://sentry.io/privacy/

We have configured Sentry to:

  • Automatically scrub sensitive data from crash reports
  • Anonymize IP addresses
  • Retain crash data for a limited period

Other Third Parties

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • As described in this privacy policy
  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

  • Crash data collected by Sentry is retained for 90 days by default
  • Device information is retained only as long as necessary for the purposes outlined in this policy

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@timetie.net
Company: com1 coding Sdn. Bhd.
Address: Malaysia

This privacy policy template is provided for informational purposes. Please consult with a legal professional to ensure compliance with applicable laws and regulations in your jurisdiction.